About Alexaellen

Alexaellen is an online-only brand owned and operated by ALEXAELLEN LLC, headquartered in Denver, Colorado. We operate exclusively through our website and do not have physical retail locations.

At Alexaellen, we believe that the great outdoors should be accessible, comfortable, and inspiring for everyone. Whether you’re embarking on a weekend camping trip, a backpacking journey, or a solo escape into nature, our mission is to provide reliable, high-quality outdoor gear that enhances your experience.

Our Business Model

We sell outdoor equipment via our online store and fulfill orders through third-party fulfillment warehouses located in the United States. Products are stored and shipped from these warehouses on behalf of ALEXAELLEN LLC.

Order Processing & Shipping

Orders are typically processed within 1–2 business days after payment confirmation. Standard shipping is used for all orders; estimated transit time after processing is 3–5 business days. For full details, please see our Shipping Policy.

What We Sell

Our current product categories include:

• Tents (pop-up, dome, tunnel, family sizes)
• Awnings for SUVs and trucks
• Portable privacy enclosures for outdoor showering or changing

Examples of product lines: instant-setup pop-up tents, tunnel and family tents, car-side awnings, and pop-up privacy tents.

Customer Support & Contact

If you have questions about an order, product, or return, contact our support team:

• Email: support@alexaellen.com
• Phone: +1 914-436-8452
• Customer Service Hours: Monday – Sunday, 9:00 AM – 6:00 PM (MST)

Policies & Verification

Our website includes up-to-date pages for Returns & Refunds, Shipping Policy, Privacy Policy, and Terms of Service. These pages explain our practices for returns, refunds, shipping, and data handling.

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Company: ALEXAELLEN LLC
Address: 4380 S Monaco St Unit 2014, Denver, CO 80237, USA
Email: support@alexaellen.com
Phone: +1 914-436-8452